Muirium wrote: 07 Jul 2023, 23:20
Come on, is any of this truly practical? You think your Chinese contractor wouldn’t pull tricks like that on you, too?
No - because I won't design an USB port directly facing the enclosure wall. Or a solenoid connector that fries the daughterboard if you plug it wrong (this, in particular, is VERY easy to fix!). And, in general, I'll design for manufacturability - so all the corners will be cut in the spec already.
Muirium wrote: 07 Jul 2023, 23:20
I’ve heard people sing Ellipse’s praises for just how much hands-on silly buggers he’s been through with the Chinese factory on his project.
With all due respect, those people are talking out of their asses. And don't even get me started on that PCB-bending machine. The PCB was almost flat a week after being pulled from the case and left alone - so that machine is _completely_ useless (but pretty expensive, I guess). Sure, you can get as hands-on as you want, but if you don't have a slightest clue what you're doing, that won't help. It actually may even hurt - like attempts to have chunky paint (against manufacturers' production engineers' advice, I'm pretty sure). I'm eagerly awaiting reports of those chunks peeling off - because that's what happens with needlessly thick coatings.
Muirium wrote: 07 Jul 2023, 23:20
That praise is from the same people who slam his customer support and QA as wholly inadequate!
Support? He has support? Seriously? That's not support, that's mockery. I wonder if he has any warranty..
Muirium wrote: 07 Jul 2023, 23:20But word is he’s been through hell and back with his factory in China, who cut corners like their margin depended on it. Because it does!
And this shows - on the outside of the device only.
Keycaps outer envelope, for example, is decent. Internals - not so much: you need to hold the keyboard vertically on the back to put on the keycaps, or 80% of them won't click. I even know what's wrong there - the small, seemingly pointless nub inside the keycap.
Barrels are way less refined - keys are way harder to pull out, for example.
Top plate is decent-ish, bottom plate horrible.
So, things that aren't immediately visible clearly show signs of neglect (except flipper) - and will bite users' ass pretty soon, just wait five years.
Muirium wrote: 07 Jul 2023, 23:20That’s what makes western manufacture seem so “greedy”: they quote a price high enough to manufacture within your spec, instead of expecting to con you in every way they can.
I had to work with one local custom case manufacturer recently. They make a 3D model for you to review - and they so don't give a fuck about your specs I have trouble describing the magnitude. We had FIVE rounds of changes - each round I sent them drawings of how I want it to be, and they returned something else, paying little attention to understanding my requests (and drawings!)
Muirium wrote: 07 Jul 2023, 23:20
So, how much more hell do you think you’d need?
I know manufacturing isn't a walk in the park. But I have no illusions about US manufacturing: they care about your order exactly same amount as Chinese manufacturers: ZERO. But there's spec and there's quality control. Quality is a function of process, not people

Attempts to cut corners ultimately just cost the manufacturer more - because final product won't pass QA and must be reworked. Case in point - Ellipse's IBM keys. They are better than Unicomp ones - the user-facing surface, at least. And if he cared to understand what's that small nub inside the stem is doing - they would be better all around. But it doesn't look like he cared - and now happy customers are forced to hoist their keyboards to put their beautiful keys in

But the outer shell is, like, PERFECT. Because it had actual acceptance criteria specified.